Citi Transaction Service Senior Supervisor in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18010095

Description

BAO of Mail room and Distribution service:

  • M&D vendor performance review

  • M&D vendor Third Party management

  • M&D product lead in HK and coordinate with regional product lead in this field

  • Onsite review to ensure the SLA is fully compliance with agreement

  • Monthly payment monitoring (reconciliation between vendor and business user)

BAO of MPS:

  • MPS vendor performance review

  • MPS vendor Third Party management

  • MPS product lead in HK and coordinate with regional product lead in this field

  • Monthly payment monitoring (reconciliation between vendor and business user)

  • Conduct BAO attestation per request

Qualifications

  • More than 5 years experience in financial company.

  • Strong personality to manage vendor.

  • Good communication skill.

  • Structure thinking in re-engineering.

  • Sensitive to risk and control.

  • Capability to take new initiative.