DHL Express, Inc. Telesales Executive in Hong Kong

59376

Working Location: Kowloon Bay

Reporting to Telesales Manager, you will be responsible for:

Responsibilities:

  • Sell DHL products & services to prospective & existing customers through telephone calls for achieving sales target

  • Identify sales opportunities for sales lead generation

  • Provide professional services to the customers and supporting service requests for maintaining the customer loyalty

  • Liaise closely with internal departments to deliver quality services and work in line with corporate standards to attain local and regional Key Performance Indicators

  • Prepare timely reports for business analysis

Requirements:

  • Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered

  • Strong business acumen and customer-oriented

  • Possess strong selling techniques and effective negotiation and influencing skills

  • Well-organized, self-motivated, self-confident and able to work under pressure

  • Excellent interpersonal, communication and telephone handling skills

  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)

  • Proficient PC skills, including MS Word and Excel