eBay Senior Key Account Manager in Hong Kong
Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.
POSITION : Senior Key Account Manager
ORGANIZATION : StubHub, www.stubhub.com (an eBay company NASDAQ: EBAY)
StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA.
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game.
Courageous – We are bold & not afraid to challenge the status quo
Inventive – We see what others don’t & pioneer new paths
Richly Diverse – We recognize & respect everyone as a unique individual
Brand – We experience the world through StubHub
We are looking for a proactive Senor Key Account Manager (KAM) to join us to help manage and grow the existing network of accounts we have in the China market. If you have a track record in business development, enjoy relationship building, and have genuine interest in music, sports and entertainment, then this is a great opportunity to work in a truly international environment!
LOCATION: Hong Kong
PRIMARY JOB RESPONSIBILITIES:
Manage a portfolio of accounts, using an existing network of industry contacts to generate new business.
Forecast the potential for the China market and conduct market research on competitors.
Maintaining and expanding relationships with existing clients.
Upsell to clients on the purchase of sports & musical events, travel arrangement, hospitality services and meet & greet packages.
Operate as the lead point of contact for all matters specific to your customers.
Manage the post-sales service. Provide an effective follow up and verify the customer's level of satisfaction.
Complete all daily-executed sales through CRM.
EDUCATION, SKILLS AND EXPERIENCE
Fluency in Mandarin Chinese and English is a must (speaking, writing)
5+ experiences in sales / business development, gained within the e-commerce, travel & tourism, or entertainment industries.
Proven ability to hit aggressive goals while operating in a fast-paced environment.
Demonstrable skills in problem solving, consultative selling and relationship building.
High interpersonal and multi-tasking ability.
Good knowledge and understanding of e-commerce or the ticketing industry.
Passion for live events - sports/concert/entertainment enthusiast a plus
Willingness to travel throughout Mainland China.
View our accessibility info at https://www.ebayinc.com/accessibility/
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org . We will make every effort to respond to your request for disability assistance as soon as possible.
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