Moet-Hennessey Retail Manager in Hong Kong

Retail Manager

  • Company: Fresh Hong-Kong

  • Location: Hong Kong

  • Business group: Perfumes & Cosmetics

  • Contract type: Permanent Job

  • Function: Retail

  • Experience required: Minimum 5 years

  • Reference No.: FRSH00064

  • Date of publication: 2018.04.12

Position

Responsibilities:

  • Conduct regular store visit to manage daily store operations

  • Coach & motivate the sales team to provide excellent service and achieve sales target

  • Responsible for data analysis, sales tracking, targets and BA's KPIs

  • Plan and integrate retail sales strategies with Marketing and Training teams to achieve business results

  • Review and implement operational procedures to maintain operational efficiency and effectiveness

  • Maintain stock at an optimum level and contribute to the development of effective inventory control system based on market trends and consumer needs

  • Participate in staff recruitment, training and development projects to develop brand culture and maintain customer service excellence

  • Respond to customer complaints and feedback

  • Participate in business expansion such as store opening projects

    Profile

Requirements:

  • Degree holder with at least 5 years of sales and retail management experience in cosmetics or luxury products

  • Excellent leadership, people management and staff development skills

  • Result-driven and self-motivated

  • Good Analytical and problem solving skill

  • Good communication and presentation skill

  • Computer literacy

  • Numerically intelligent

  • Fluent command of both English and Chinese (Cantonese and Mandarin)

  • Willing to devote himself/ herself to grow together with the company

  • A strong track record for over-delivering business targets is a definite plus