SunGard Professional Services Technical Consultant in Hong Kong

Professional Services Technical Consultant

  • Job ID #:JR37739

  • Functional Area:Information Technology

  • Position Type:Full-Time Regular

  • Relocation Provided:No

  • Travel Percentage:0.00

  • Primary Location:HK-Hong Kong-Hong Kong 1 Sky Plaza Rd-4212

  • Secondary Location(s):

    • Department:
  • Education Desired:Bachelors Degree or equivalent

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Position Responsibilities\Requirements:


  • Participates in the conduct of business requirement studies, particularly technical concepts

  • Participates in the configuration, customisation and testing of the Front Arena solution, technical analysis of workflows and functional processes

  • Creates technical specifications for customisation or core software (Front Arena) enhancements, technical process and product requirements definition, deployment documentation

  • Troubleshoots system database issues using SQL

  • Performs programming tasks using Python during system issue analysis, issue resolution and/or system customisation and configuration

  • Provides technical consultation on client projects

  • Conducts unit and systems tests; supports System Integration Testing (SIT), User Acceptance Testing (UAT) and/or mock rehearsals activities of clients

  • Provides continual feedback to the project manager promptly highlighting any potential issues to allow a proactive solution to be offered

  • Creates project documentation and deliverables

  • May provide training on the technical aspects of the Front Arena solution to clients as well as colleagues

  • Builds and maintains good relationships with Clients

  • Assists with pre-sales activities, such as answering Requests for Proposal (RFP), providing solution concept descriptions and effort estimations

  • Other duties as directed

FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.



FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is availablehereandhere

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability