DHL Express, Inc. Lead Agent – In/Out Bound (KWC) in Hong Kong


Working Location : Tsuen Wan

You will be responsible for assisting the Warehouse Managers to allocate manpower to ensure efficient and effective Inbound / outbound shipment processing, to monitor the performance of in /out bound team members, to foster good team spirit such that timely and quality services are delivered to DHL customers. You will also work closely with HKC, TYC and other operations teams on daily shipment handling and ad hoc operations issues.


  • Secondary education or above

  • Minimum 5 years’ experience in DHL operations or logistics industry

  • Sound knowledge of company products, DHL operations systems and shipment / logistic processing flow

  • General knowledge with Microsoft Office e.g. MS Word and Excel

  • Able to communicate in both written and spoken English and Chinese, knowledge in Putonghua is an advantage

  • Passionate with Can-do attitude and multi-tasking capability

  • Independent, responsible, initiative, customer-oriented and self-discipline

  • Holding of a valid driving license of Class 1 and 2 is preferred