Citi HK - GF - Corporate Affairs Officer in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Comms & External Relations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18031188


Responsible Businesses / Areas: Consumer Banking, SME Banking, Media Complaints, Internal Communications, Social Media, CSR

Job Scope:


  • Assist in monthly PR Report, Negative News Report as well as regular updates such as PR Event Calendar and Board Meeting Reports

  • Consolidate Monthly Performance Report for Consumer Business Manager to email to staff

  • Responsible for media complaint; work with Service Advocacy Team to draft media reply and follow up with media in order to minimize negative coverage

  • Logistic support for internal communication activities

  • Handle media interview requests

  • Assist in Social Media messaging

  • Handle team’s overall administrative works such as budgeting, billing and accrual


  • Logistic support for PR programs and events

  • Perform daily media monitoring on Citibank to ensure the company is properly presented in the public and on competitor and industry to provide up-to-date market information to management and businesses for timely reaction to market movement

  • Develop media materials such as press releases and QAs when and if necessary and ensure our key messages are incorporated in press releases, press notes and holding statements

  • Gather information from business segments to develop press notes and contributed articles

  • Handle post event and regular press enquiries

  • Community / CSR

  • Plan and execute CSR projects; coordinate with external parties such as NGOs; promote the programs internally and externally


  • Bachelor degree in any discipline

  • Min. 5 years’ experience in media/public relations

  • Strong communications skills and excellent interpersonal skills

  • Organized, be an excellent team player, self-motivated, innovative, energetic and presentable

  • Proficiency in both spoken and written English and Chinese is a must