Citi HK - GCB - Loan Specialist / Loan Officer in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Associate's Degree/College Diploma

  • Job Function: Sales

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18024680


  • Assist the team in marketing/business developments for generation of quality asset growth and in monitoring the sales & credit performance of the business

  • Build and deepen relationship with customers through delivering superior customer services when handling product enquiries & operations

  • Perform financial evaluation and make loan proposal with client on unsecured lending products applications in accordance with the established credit criteria, processing guidelines and risk-based pricing strategy while at the same time meeting the service and productivity standards

  • Achieve individual’s & team’s sales targets

  • Comply with established policies & procedures to safeguard both bank's and customers' assets

  • For Loan Specialist, the candidate is expected to perform Inbound call and Outbound Leads calling to facilitate self-sourced


  • University graduate with a minimum of 1 year of sales experience or Secondary Education with a minimum of 3 years in retail banking or finance company

  • In-depth knowledge of secured / unsecured lending products

  • Knowledge of banking products, compliance and branch operations and procedures, experience in credit underwriting of unsecured personal loan is an advantage

  • Good communication, relationship building and proactive selling skills

  • Fluent in English, Cantonese and Mandarin

  • Candidate with less experience will be considered as Loan Officer