Citi HK - GCB - Banker Associate in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18016787


  • Provide sales and service support to CPC Bankers in serving consolidated banking customers

  • Ensure that all service queries are resolved timely

  • Deliver superior quality service to customers and refer potential customers to CPC Bankers

  • Assist in meeting overall branch sales and service goals


  • University graduate with at least 3 years of customer service experience or secondary educated with at least 5 years of relevant experience

  • Good knowledge of banking products and services, operations and procedures and systems

  • Good problem solving skills

  • Proactive with good communications and interpersonal skills

  • Good command of English, Cantonese and Mandarin

  • Holder of HKSI paper 1, 7, 8 and HKFI 1, 3 preferred