Citi HK - Citi Commercial Bank - Service Assistant in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Other

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18027933


  • Support a team of Business Developers and Relationship Managers in managing CCB clients

  • Own the end-to-end client on/off-boarding cycle with active participation in the account opening/closure process

  • Ensure all client information is updated promptly in all Citi systems

  • Make every service engagement a wow experience for clients through ensuring sincere, timely and effective completion of client’s service requests

  • Liaise with various departments such as Operations/Risks/Products & other on/offshore back offices to provide day-to-day service support to CCB clients

  • Handle daily transaction referrals with Relationship Managers

  • Perform ad hoc projects as directed by the department

  • Provide daily administrative support to the Sales team


  • Degree holder in finance & business context