Citi Head of Asia CPB Onboarding Operations in Hong Kong

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18020202


  • Be the lead to focus and streamline the Know Your Client QA, Account Documentation and end to end onboarding process across all regions

  • Understand the Bank’s Global KYC/ Anti-Money Laundering (AML) Standards, Account Documentation procedures, Local Laws and Regulations and implement related control process

  • Enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and process.

  • Require regular communications with different constituents including business, Credit, Legal & Compliance to Understand and manage any concerns regarding quality of work and service Standards

  • Develop improvement initiatives for streamlining the KYC and onboarding process ensuring Compliance with Policy and Regulations.

  • Be part of the Global onboarding team with interactions across different regions to Enhance seamless onboarding experience to clients while observing Global consistence.

  • Facilitate InView, CRS process implementation and other Global or business initiatives.

  • Provide regular status updates and escalate necessary issues to Regional and Global O&T seniors


  • Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.

  • Knowledgeable and experienced in operations, KYC/AML, account documentation, risk management process and compliance in banking or financial industry.

  • Demonstrated effectiveness in people management – in particular motivation, development, and teamwork.

  • A strong leader who is able to multi-task effectively in a dynamic environment, appreciate diversity, influence stakeholders and drive results within tight schedule.

  • Excellent interpersonal ability to manage relationships with all levels.

  • Strong process and project management experience.