FM Global Admin Asst Sec I Entry in Mongkok, Hong Kong

Reporting to Asia Operations Claims Manager, the position provides support to the Claims team in all administrative tasks and ensures the smooth day-to-day running of the Asia Operations Claims team.

The job will involve:

  • obtaining initial loss details and assisting adjusters to respond to the needs of our clients;

  • providing administrative support for the processing of all claims;

  • run and analyze reports containing complex data and prepare summaries for the adjusters and management;

  • monitoring of key results areas and providing proactive feedback to the Claims team to ensure targets are met;

  • organizing meetings and travel arrangements for the Claims team;

  • interacting with other departments to ensure that the losses can be processed error-free and in a timely / effective manner;

  • keep abreast of company based systems technology.

Key Challenges:

  • managing multiple changing priorities;

  • being able to respond quickly and efficiently to competing demands from the team members;

  • communicating with confidence and clarify when dealing with internal and external clients.

Applicant should possess the following:

  • Diploma holder;

  • at least 3 years of administrative experience supporting a manager and / or work group;

  • excellent organizational and interpersonal skills;

  • hands-on mentality, self-motivated, collaborative and team-oriented;

  • good spoken and written communication skills in both English and Mandarin;

  • proficiency in Microsoft Office i.e. Excel, Word and Power Point;

  • ability to prioritize multiple tasks and meet deadlines;

  • good basic knowledge of insurance and insurance practices would be an advantage.

ID: 2018-7417

Work Location: Works from an office location

External Company Name: Factory Mutual Insurance Company

External Company URL:

Street: 193 Prince Edward Road West