Sabre Senior Sales Management Consultant in Kowloon, Hong Kong

Req ID: 37681

Job Family: Sales

Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Job Description

Sabre Hospitality Solutions is an industry leading provider of ASP-based reservations solutions to the Hospitality Industry and a part of Sabre Holdings, one of the leading Travel Technology providers in the world. We leverage state of the art technology, and the industry’s best people, to build and deliver cutting edge solutions to many of the world’s premier hotels. We’re seeking an enthusiastic Account Manager to manage the commercial and operational relationship between Sabre Hospitality Solutions and an assigned portfolio of hotel customers. The position requires a customer-centric thought process as well as advanced sales skills.

Roles & Responsibilities :

• Under general direction, responsible for managing existing customer relationship/ contact and customer retention through renewals

• Focus on account management (50% of time) and sales opportunities (50% of time)

• Proven ability to identify revenue growth opportunities

• Proven ability to proactively understand a customer’s revenue model, marketing strategy, and their long-term growth plans

• Ability to perform audits and optimization recommendations and inform customer of (new or enhanced) SHS product developments

• Remain current on industry topics and understand how they impact the customer

• Ability to navigate in the CRS, familiarity with GDS or/and Internet Marketing is a plus

Job Requirements

Experience/Requirements :

  • Minimum 5 years of experience in account management/servicing o Hospitality background preferred – CRS background or hotel chain/property background considered a plus

  • Experience with GDS, CRS, Internet Marketing, PMS, and Revenue Management a plus

  • Experience in managing business relationships and driving growth with customers

  • Experience creating presentations and conducting webinars

  • Experience with presenting company story and products to a customer and measuring customer success

  • Previous sales experience will also be considered a plus

  • Experience in up-selling products to customers and reaching sales goals

  • Experience with negotiating contracts/pricing

  • Experience/Success working independently (remotely) as part of a team and ability to work independently with minimum supervision

  • Experienced in successfully working with customers in more than one country / region

  • Ability to be flexible with working hours pending territory coverage

  • Self starter with the ability to learn quickly

  • Strong time management, multi tasking, and organizational skills

  • Strong communication skills (written and verbal) - English (a must), Cantonese (Preferred) and any other additional languages such as Mandarin would be a plus

  • Strong interpersonal skills with ability to communicate at all levels

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

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