Cigna Senior Business Analyst in Kowloon, Hong Kong

Description:

The incumbent will take up dual responsibilities as Senior Business Analyst and Project Manager to ensure assigned projects are delivered with agreed timeline, scopes, quality and budget.

Key Responsibilities:

In a “Senior Business Analyst” capacity:

  • Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address business needs and validate technical solution and/or processes fulfilling business needs
  • Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business needs
  • Work closely with business users and IT team to drive user testing exercise includes UAT preparation such as test scenario, test plan, test cases Perform pre-UAT QC cycles and manage UAT exercises
  • Support impact option analysis to address issues, risks, dependencies and changes requests etc. for Sponsor/Management decision
  • Coach and educate BA/project team members/business users to uplift project delivery effectiveness
  • Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change Delivery team to ensure key business knowledges are well documented and leveraged amongst the OrganizationIn a “Project Manager” capacity:
  • Manage end to end delivery of projects/change initiatives in accordance with the Project Governance, Methodologies and Framework
  • Facilitate Sponsor/Management to define business case, quality measurement plan and benefit realization plan (e.g. objectives, benefits, quality criteria, key success factors etc.),
  • Develop and manage Project Management Plan (including scopes, timeline, resources, costs, risk and issues, interdependencies, assumptions etc.)
  • Develop and manage project communication, change management and stakeholder engagement plans
  • Identify and formulate solution to address issues, risks, dependencies and changes requests etc. that require escalation to Sponsor/Management decision
  • Develop and implement project governance structure e.g. Steering Committees, project team, escalation point etc.
  • Identify and agree end to end roles & responsibilities for coordinating various workstreams to achieve defined outcomes
  • Develop and coach project team members to meet deliverables in accordance to enterprise governance methodology
  • Conduct project closure after project launch to document lesson learnt and agree BAU handover

Qualifications:

  • Desired business or relevant tertiary qualifications with more than 5 years’ hands-on experience in business analysis with some project management exposure in insurance/financial industry
  • Proven track record in hands on end to end scoping, feasibility study, business analysis, QA & testing under multinational, complex and matrix organizational environment
  • Ability to work independently in high pressured, timeline driven environment
  • Good communication, presentation and influencing skills
  • Strong analytic, problem solving, planning & implementation skills
  • Energetic with “can-do” attitude
  • Professional certification in Business Analyst and/or Project management is preferable

Primary Location: Kowloon-Hong Kong

Work Locations: 100 How Ming Street, Kwun Tong AXA Tower, Landmark East Kowloon

Job: IT--App Dev & Management

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel:

Job Posting: Apr 13, 2018, 4:42:31 AM

Cigna is an equal opportunity employer, which means we offer equal treatment to all applicants. Cigna does not discriminate, either directly or indirectly, on the grounds of race, color, sex, gender identity, sexual orientation, nationality, national origin, ethnic origin, religion, beliefs or creed, age, disability, marital status, veteran status or genetic information in any area of recruitment. In some countries we ask for information on the ethnic origin, gender and disability of our applicants for the purpose of monitoring equal opportunity. If you have a disability and would like to indicate as part of your application any relevant effects of your disability and any adjustment which you consider should reasonably be made to the process to assist your application, please do so in the relevant field during the application process.