Marriott Manager, BMSC Planning & Services, PMO(Contract end at 31 Dec 2018) in Hong Kong S.A.R., Hong Kong

Job Number 1800064D

Job Category Sales and Marketing

Location Asia/Pacif/Australia Region, Hong Kong S.A.R., Hong Kong VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?


The Manager, BMSC Planning & Services, PMO is a key member of the BMSC Continent Planning & Services organization that provides business consultancy services to the Chief Sales & Marketing Officer (CSMO) and their leadership teams. The position will report into the Director, BMSC Planning & Services, PMO, Communications & Change Management and leads Integration specific projects. Primary responsibility will be to provide oversight of project management efforts of Sales & Marketing programs across the entire Continent. Key responsibilities will include engaging Asia Pacific S&M Leadership to identify, plan and locally execute the sales and marketing project initiatives that will enable a successful delivery against the strategic priorities of Marriott International. Success in this role requires strong organizational skills, strategic thinking, and the ability to manage multiple priorities at the same time. This position will work closely with other departments within Marriott’s Corporate Headquarters (e.g., Sales, HR, Finance, and Analytics) as well as with senior leadership in the field.

This individual will focus primarily on projects similar to ones in the following areas:

  • Integration planning to inform prioritization to Global of integration efforts within the APAC Continent

  • Manage ad-hoc Asia Pacific S&M Integration initiatives such as Owner meetings, deployment modifications and other Integration initiatives

  • Marketing initiative planning, tracking and budgeting to plan and track individual brand and marketing initiatives

  • Organizational Integration planning to address individual organization integration topics to drive profitable revenue streams


Education and Experience

  • 4-year degree from an accredited university in Business Administration, Finance / Economics / Accounting, Marketing, or related major; OR

  • 2-year graduate degree from an accredited university in Business Administration, or related major; no relevant work experience required;

  • 2 or more years’ experience, including in strategic planning & corporate development, business operations, sales, revenue management & marketing for Hospitality, Consumer / Retail industries.


Project and Strategy Leadership

Leads cross-functional teams comprised of discipline experts from HR, Finance, Brand / Digital / Loyalty, and APAC Sales & Marketing Leaders to:

  • Plan, roll out and implement Asia Pacific S&M Integration initiatives with minimal oversight, working closely with leadership team to meet project objectives and goals on time and on budget

  • Provide project management and analytical support for large, complex, cross-function integration projects

  • Create and deliver on-going presentations on findings and opportunities for senior management and other key stakeholders (e.g., Owners).

  • Actively engage internal partners (e.g., change management, comms, HR) to prepare content as needed for deployment of BMSC initiatives.Strategy ExecutionLeads Integration initiatives in partnership with APAC leadership team to drive change. Acts as an Integration leader and day-to-day decision maker with the following responsibilities:

  • Accountable to the results of the project

  • Provide content guidance to the project

  • Participate in review cycles at key milestones & provide go/no-go decision

  • Actively participate in strategy sessions

  • Contribute to strategy development

  • Develop and drive implementation plan

  • Ensure appropriate sponsorship and resourcing

  • Establish key milestones and approval roles

  • Ensure timely delivery against milestonesAdditional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.

  • Demonstrates self confidence, energy and enthusiasm.

  • Informs and/or updates leaders on relevant information in a timely manner.

  • Manages time effectively and conducts activities in an organized manner.

  • Presents ideas, expectations and information in a concise, organized manner.

  • Uses problem solving methodology for decision making and follow up.

  • Performs other reasonable duties as assigned by manager. MANAGEMENT COMPETENCIES


  • Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

  • Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

  • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

  • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

  • Project Management-The ability to use a defined process to create and manage a project; this includes defining and achieving success within constraints of scope, time, resources and budget.

  • Project Change Management-The ability to establish and guide execution of a plan to successfully navigate a group through change, this includes appropriately communicating information to stakeholders.

  • Project Risk Management-The ability to proactively identify and quantify risks to project success and follow-up with appropriate action to mitigate risk.

  • Project Business Planning-The ability to facilitate project planning, approval and funding decisions using a defined process; this includes determining resource needs and work allocation.

  • Project Management Software-The ability to use computer software (e.g. Project, Excel, PowerPoint) to organize, coordinate and present project information.

  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

  • Reading Comprehension – Understands written sentences and paragraphs in work related documents.

  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.