Red Hat Senior Solutions Architect - Hong Kong in Hong Kong, Hong Kong

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Solutions Architecture team is looking for a Senior Solutions Architect to join our supporting enterprise sales team in Hong Kong. In this role, you will join a fast-growing organization that is at the forefront of helping customers guide digital transformation and IT architectures as they grow in existing or enter new markets. You'll be a crucial part of the customer experience and serve as trusted adviser in Red Hat's enterprise and strategic customer base, shaping customers' digital strategies, translating business problems into technology solutions, link those to the Red Hat value proposition and establishing long-term trusted relationships.

Primary job responsibilities

  • Become a trusted adviser within Red Hat's customer base; build solid, lasting relationships with customers

  • Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory

  • As a core account team member, participate in defining account strategy

  • Understand current technology and industry trends; connect trends to customer value and Red Hat solutions

  • Provide timely pre-sales technical support to the sales team, through development of compelling proposals that address customer business problems

  • Research and write the responses to technical sections of requests for information (RFIs), requests for proposals (RFPs), requests for quotation (RFQs)

  • Educate prospective customers on the capabilities and benefits of the Red Hat solution portfolio

  • Work cross-functionally within Red Hat to deliver on customer and account team expectations

Required skills

  • 5+ years of experience in pre-sales or consultative customer engagement

  • Experience as a UNIX, Linux, or virtual infrastructure engineer, or as a middleware or software integration architect with a background in Java software development

  • Knowledge and experience with emerging technology in areas of application development (DevOps, container, microservices...), cloud infrastructure and management (automation, private and public cloud mgt, virtualization, SDN, SDS...)

  • Demonstrated success in a technical presales or architect role supporting sales teams

  • Ability to concisely explain technical concepts to non-technical audiences and present key business and technical value for solutions architecture

  • Ability to quickly learn new technologies

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61130

Category Solution Architecture