Credit Suisse Client Data Maintenance & Document Control #110336 in Hong Kong, Hong Kong

Client Data Maintenance & Document Control provides service support to Front Office and focuses on the execution of document controls and tasks required in change in circumstances process for existing clients, with a strong focus on ensuring that client identification documentation, name screening and data capture activities meet the Bank’s policies, standards, and applicable local legal and regulatory requirements.


  1. Perform independent review on customer identification, document formalities for change in circumstances of different types of accounts (Individual, PIC, Corporate & Trust etc) and ensure all CDD documents, loose documents, FATCA, Tax and trading forms are in place and satisfy the required standards.

  2. Perform name searches in Negative News Screening system and first level discounting of potential adverse news hits.

  3. Perform data capture and validation in the Client Relationship Management system.

  4. Uphold the highest standards of control, always keeping data integrity in mind while carrying out day-to-day tasks

  5. Stay relevant with the latest regulatory, policy and procedural requirements

  6. Take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis

  7. Escalate higher risk matters or regulatory questions to the Financial Crime Compliance team

  8. Provide support for any regulatory related, audit, review requirements

  9. Deliver continuous process improvements, in view of the changing operating and regulatory environment

  10. Any other tasks assigned by the manager or department


  • At least 2 years of relevant client onboarding or subsequent change of circumstances experience within Banking (Private Banking experience preferred) in account documentation review;

  • Strong understanding of customer identification regulations and AML requirements in Hong Kong (Singapore regulations and requirements knowledge will be advantageous).

  • Degree in business or finance is preferred


  • Pro-active and self-starter, with a can-do attitude;

  • Strong analytical ability, and a problem solver with the ability to think out of the box;

  • Team-player, committed to service delivery excellence and always having the bank and clients' best interests in mind.

  • Ability to develop and maintain productive relationships with key internal clients including business, operations and colleagues in Compliance and Regulatory Affairs, etc;

  • Good written, verbal and interpersonal communications skills;

  • Ability to multi-task and prioritize;

  • Ability to work under pressure;

  • Ability to drive open work to completion;

  • Competent in using MS Office software, particularly Excel and Word;

  • Good command of English and Mandarin or Cantonese, to support Hong Kong and China markets

Title: Client Data Maintenance & Document Control #110336

Location: Hong Kong-Hong Kong-Hong Kong

Requisition ID: 110336