Cigna Business Analyst in Wanchai, Hong Kong


The incumbent will manage business requirements, impact analysis, business solution recommendations, quality control and UAT of assigned projects/initiatives as per agreed scopes, cost and timeline.

Key Responsibilities:

  • Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address change/project objectives and validate technical solution and/or processes fulfilling the objectives;
  • Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business priorities;
  • Work closely with business users and IT team to drive user testing including test scenario, cycle plan, test cases, pre-UAT quality check, monitoring bug fixing & retest progress, chairing daily UAT meeting etc.;
  • Recommend impact option analysis to resolve issues, risks, dependencies and changes requests etc. for Sponsor/Management decision;
  • Coach and educate project team members/business users to uplift project delivery effectiveness;
  • Be Center of Excellence (COE) to conduct train-the-trainer to project team; members/business users and Change Delivery team to ensure key business knowledge are well documented and leveraged amongst the Organization.


  • Strong interpersonal, presentation and influencing skills
  • Excellent analytical mind, problem solving, planning & implementation skills
  • Proven track record of hands on end to end project business analysis under multinational, complex and matrix organizational environment
  • Broad understanding of business practices and processes in insurance/financial industry
  • Desired business or relevant tertiary qualifications with more than 3 years hands on experience in business analysis, preferably in insurance/financial industry
  • BA experiences on digital, compliance, process reengineering is preferable.
  • Change advocate and enjoy driving things happen
  • Ability to work in high pressured, timeline driven environment
  • Energetic with “can-do” attitude
  • Good driver as well as team player
  • Able to work independently and be a fast learner

Primary Location: Wanchai-Hong Kong

Work Locations: 28 Hennessy Road 15/F Wanchai

Job: IT--App Dev & Management

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job


Job Posting: Jun 5, 2017, 10:45:10 PM