Citi Transfer Agency Operations Officer in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17046383

Description

  • Perform daily administration of mutual fund related activities including liaising with internal and external clients in connection with the execution and handling of customer instructions

  • Ensure that client queries are handled in a timely manner

  • Oversight of processing team activities and performance

  • Ensure processes and controls are in place and that there is strict compliance and adherence to corporate policies and procedures as well as regulatory rules and guidelines

  • Undertake projects when required to enhance, streamline and integrate work processes to increase productivity and strengthen operational performance and service standards

  • Review and delivery periodic department MIS or client reports

Qualifications

  • Bachelor of Business or Finance and relevant TA experience