AIG Senior Business Analyst in Hong Kong

Senior Business Analyst

  • Job ID #:


  • Functional Area:

Information Technology

  • Estimated Travel Percentage (%):


  • Location(s):

Hong Kong

  • Employment Type:

Full Time - Permanent

  • Education Preferred:

Not Indicated

  • Relocation Provided:


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Position Description:

Production Support - Provide first level support to business and operations users; - Communicate with Vendors, AIGSS, System Users and other relevant parties for effective resolution of any problems, issues, enhancements/requests; - Maintain an effective workflow on defects resolution and enhancement delivery amongst IT, AIGSS, System Users and other relevant parties; Co-ordination of UAT activities - Monitor UAT schedule to insure all UATs take place as agreed and insure they are properly followed through; - Insure user acceptance tests (UAT) of builds are undertaken as soon as users are available and any findings are reported for development team actions; System/Operational Improvements - Suggest system/operation improvements to supervisor where necessary; - Assist users to review system-related workflow to insure it is efficient and conforms to any required standards; Project/Deployment of new applications - Participate as project leader in ad hoc projects and other assignments as and when assigned by supervisor; - Rationalize project schedule to project manager proactively in relation to production needs; - During the early stage of deployment, BA will participate actively in BRD/SRS discussions and reviews to ensure that requirements conform to best practices (at business and operational level) and that designs or proposed solutions are in alignment with users’ expectations; - Reviews and recommends new or enhanced workflow to users ensuring new functionality of new application is efficiently deployed; - Co-ordinate with users and deployment team to ensure project activities are timely carried out and completed; - Monitors all issues open are timely investigated and assign priority on resolutions with deployment team; - Ensure proper documentation of testing results, completed with signatories of users’ endorsement on UAT outcomes;

Position Requirements:

  • Have minimum a diploma/degree in Computer Science, Information Systems or related discipline

  • Have at least 2 years working experience of business analyst, systems support or development works of eCommerce and mobile app;

  • Have strong business sense, good communication skills and ability to deal with all level of staff;

  • Good SQL, Excel and data analytical skill,

  • General Insurance knowledge is a definite advantage;

  • Good command of spoken and written English and Chinese

    • Candidates with less experience will be considered as Business Analyst

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

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