Citi ICG - GSG Regional Account Management Team - Support Banker, AVP in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17059310


Job Description / Responsibilities :

  • Dual Responsibility:

  • Primarily, Support Banker working with HK based RAMs on large MNC clients requiring regional coverage

  • Also, HK SAM for select clients from the HK RAM portfolio

  • RAM Support Banker function involves working very closely on a day-to-day basis with:

  • RAMs

  • Clients’ regional treasury teams, SSCs, other contacts

  • Global PAM teams and in-country SAMs in APAC countries

  • Regional product partners, primarily TTS and Markets, in APAC as well as with their global / in-country counterparts in APAC countries as and when required

  • Regional support teams i.e. ASU, BSU, Ops, Implementation, Service, Risk, Compliance, Legal

  • In the RAM Support Banker role, key responsibilities include assisting the RAMs in:

  • Preparation of client pitch material, regional review material – with clients or internal, client revenue budgets, client Account Plans, senior briefing memos, etc.

  • Co-coordinating various dialogues, exercises, projects with in-country SAMs

  • Removing internal bottlenecks to be able to effectively deliver Citi to clients

  • Responding to clients’ queries or channeling the queries to the appropriate internal team for responding

  • Acting as back-up for RAMs when RAMs are traveling or on leave

  • In the HK SAM role, key responsibilities include:

  • Managing relationships with assigned clients

  • Achieving agreed revenue targets

  • Identifying new business opportunities with clients and originating new deals across products, working closely with product partners where possible

  • Identifying clients’ needs i.e. product / credit / operational / resourcing and working through internal chains to deliver on those

  • Understanding of Citi’s KYC policies / requirements and on-time completions of CADDs

  • Understanding of Citi’s Risk policies / requirements and on-time completions of EUDDs


Qualifications / Success Factors :

  • Reasonably good knowledge of banking products / services, primarily Cash, Trade, Markets

  • Reasonably good understanding of company financial statements

  • Dedicated, hard-working, self-starter, takes ownership, attitude and aptitude to learn

  • Client-focused approach

  • Team player

  • Ability to connect the dots and get things done from others

  • Fluent in communicating in English

Scope for Learning and Development :

  • Good understanding of client businesses and banking across 16 APAC countries

  • Good understating of regional treasury functions

  • Good exposure to engaging with senior contacts, at clients as well as in Citi

  • Very good understanding of RAM role

Possible Future Opportunities :

  • Senior GSG SAM in countries

  • Sub-unit / team head in GSG business in countries

  • Various roles in TTS – regional SS, regional AM, regional Cash / Trade product

  • Coverage roles in other parts of Banking

  • Excellent candidate who spend reasonable time in the role and develop good understanding of the RAM role could also be considered for RAM openings