Citi HK - GCB - Personal Banker in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 15072447

Description

  • To provide sales & service support to branch and serve consolidated banking customers

  • To deliver quality services to customers and to ensure that all customers requests and enquiries are timely handled

  • To acquire new accounts through the branch walk-in customers and make referrals to Consultants/Professionals for further business development

  • To promote and cross-sell General Insurance product

  • To complete loan application, conduct TU checking, screen income proof and supporting documents on loan application

  • To assist in meeting overall branch sales and service goals

Qualifications

  • University graduate with at least 1 year of customer service or sales experience with retail banking

  • Good knowledge of banking products & services, operations & procedures and systems

  • Good problem solving skills

  • Proactive with good communications & interpersonal skills

  • Good command of English, Cantonese & Mandarin

  • Passed IIQE paper 1,2,3

  • Passed HKSI paper 1,7,8 would be an advantage