Citi HK - GCB - Central CBORC MCA Team Head in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17060275

Description

  • Manage the MCA central testing team to ensure consistent application of test methodology is adhered to and ongoing staff guidance and development is carried out in line with Citi policy

  • Oversea the ARA and MCA related activities to ensure consistency

  • Coordinate and lead cross-business escalation, issue management and severity assessment of issues

  • Work with the business to resolve challenges/failures raised by the centralized MCA team

  • Prepare required data analytics, MIS and reporting to ensure the accurate control status of the business

  • Contribute to applicable meetings and committees, report on governance/performance status and actively share best practice

  • Coordination of TOP and Management of TMM review for recommendation to CBORC Head

  • Developing and coaching team members to increase their risk and controls skills

  • Host/facilitate meetings with MCA entity units and to be a part of the overall MCA assessment governance forum/meeting

  • Complete targeted deep dive reviews to identify control framework weaknesses and manage actions for improvement

  • Perform Ad hoc deep dive and thematic reviews on high risk areas, processes and controls across Citi-wide business units and provide recommendations on improvement(s) or specific concerns directed by business

  • Coordinate completion of required back-testing for Ops risk losses >$100,000, L1/L2 IA, Regulatory issues and all internal fraud incidents

  • Coordinate key cross-business control reviews and internal/external audits

  • Coordinate cross-business roll-out of regional initiatives

  • Incorporation of Computer Assisted Audit Tools and Techniques (CAATTs) into MCA

  • Any other reasonable activities or reporting required

Qualifications

  • University graduate

  • At least 10 years consumer banking, risk and control and /or operations working experience

  • Ability to work independently and under pressure

  • Sound knowledge of internal and external Citigroup policy and regulatory requirement

  • Excellent communication skills

  • Good interpersonal skills