Citi HK - GCB - Cash Officer in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Sales

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17037599

Description

Responsibilities:

  • Oversee teller counter services

  • Supervise and motivate teller to ensure the service delivery met with branch service standards

  • Provide supports to teller in handling customer enquiries, complaints and promoting bank products

  • Assist the Branch Services Manager in supervising and delegating duties to the frontline staff and ensure operations running smoothly and efficiently

  • Assist Branch Services Manager in managing the internal control and the day-to-day administration and operation of the branch

  • Verify various branch reports

Qualifications

Requirements:

  • Secondary education with at least one year’s Head Teller/Cashier experience

  • Good command of both English, Cantonese and Mandarin

  • Positive customer service attitude and attentive to details