AIG Customer Service Officer in Hong Kong

Customer Service Officer

  • Job ID #:


  • Functional Area:

Call Center

  • Estimated Travel Percentage (%):


  • Location(s):

Hong Kong

  • Employment Type:

Full Time - Permanent

  • Education Preferred:

Associates Degree

  • Relocation Provided:


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Position Description:

  • Answering customer enquiries and complaints by phone and email - Providing accurate product/marketing/service information to clients - Taking orders and providing after sales service - Maintaining a professional and good image to customers on providing business services - No shifting is required

Position Requirements:

• F.5 or above with 2 years experiences in Customer Service/ Sales Support would be preferred. Fresh graduates will also be considered

• Good written and oral English and Chinese. Oral Putonghua will be an advantage

• Excellent interpersonal and communication skills, good telephone manner

• Able to work independently, as well as, be a team player

• Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive

• PC literate

• Self-motivated, eager to learn, responsible and patient

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

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