Arup East Asia Knowledge Manager in NA, Hong Kong

Arup is a global firm of planners, designers, engineers and consultants with over 13,000 employees working in more than 90 offices across more than 40 countries. The firm is the creative force behind many of the world’s most innovative and sustainable projects. Our Asia offices employ over 3,000 staff and are engaged in prestigious multi-disciplinary projects covering buildings, infrastructure, transportation, structural, environmental and industrial areas. We embrace diversity and inclusion in all aspects including individual differences and open-mindedness. Currently we are looking for a capable and independent individual for the following position as part of the multi-disciplinary team.



• Actively engage and support business units in knowledge harvesting & sharing, and raise awareness of Knowledge Management in Arup

• Share experience across communities of practice and business units, on innovative approaches in knowledge harvesting and sharing, including preparation of case studies

• Establish a strong relationship with users and stakeholders to identify further Knowledge Management initiatives, and reflect their knowledge system requirements from business units to IT team


• Support business development through Knowledge Management; plan, develop and implement Annual Regional Knowledge Management Plan to align with business needs

• Monitor and evaluate the knowledge harvesting and sharing program, including external benchmarking and evaluation programs/opportunities

• Arrange initiatives/events to disseminate knowledge to internal and external audience


• Consult with the project teams on the needs on a better knowledge platform and define improvement measures with IT team

• Ensure all required technologies and platforms are in place to facilitate project teams to capture and present the lessons learnt

• Support the use of Arup Knowledge Management tools and platforms, including intranet, SharePoint, video portal etc, and further embed knowledge harvesting and sharing into business processes

Qualifications & Experience required:

• Degree in Management, preferably in Knowledge Management or Information Management

• At least 7 years of working experience, preferably in an international organisation, ideally within construction/engineering industry

• Experience in using various knowledge harvesting tools, such as After Action Review, Knowledge Cafe, Storytelling, etc, to harvest and codify tacit knowledge

• Experience in writing technical articles and using SharePoint

• Good communications, presentation and people skills; understand people's needs and concerns

• Good facilitation skills; ability to lead the knowledge harvesting & dissemination activities

• Ability to work within and across teams and with all levels of staff in the organisation

• Proficiency in both written and spoken English and Chinese, including effective writing of project documentation. Good command of Putonghua

We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate including Global Profit Share scheme, additional fringe benefits of maternity/paternity leave and long-term career development opportunities.

Personal data collected will be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their applications unsuccessful.

Job: Research and Knowledge Management

Title: East Asia Knowledge Manager

Location: Hong Kong-NA-Hong Kong

Requisition ID: HON0000A7