The Walt Disney Company Housekeeping Lead - Full Time, HK Disneyland in Lantau Island, Hong Kong

5-day week at Hong Kong Disneyland Resort:

When operational and business needs allow, our full time Cast Members / employees will be scheduled two days off per week.

For many of our Guests, staying at one of the Hong Kong Disneyland Resort hotels is a dream come true. Our Housekeeping Lead help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our Guests everyday.

Responsibilities : As a member of the Housekeeping team, responsibilities include:

  • To inspect guestrooms and corridors of assigned floors ensuring adherence to cleanliness standards.

  • To assign rooms to Floor Host on duty and job assignments for Houseman.

  • To report on any faults found on floors and in guestrooms for repair and follow up.

  • To conduct in the job training to Floor Host and Houseman.

  • To set up VIP rooms prior to the arrival. To attend guest requests and deliver service in a consistent manner.

  • To inspect all work done by Floor Host and Houseman providing feedback as appropriate.

  • To control linen, guest supplies and cleaning supplies, ensuring correct storage and request quantity.

  • Prepare the Birthday/Honeymoon/Anniversary set up in room prior guest arrival

Basic Qualifications :

  • Ability to speak fluent Cantonese and conversational English and Putonghua

  • 3 years experience in Housekeeping Availability Requirements Full-Time availability is required. This role is Full-Time and requires full availability for any shift.

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Required Education :

Certificate holder

Preferred Education :

Qualification of Vocational Housekeeping will be an advantage

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Additional Information :

SCHEDULE AVAILABILTY

Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company - typically 5 to 6 working days per week including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION

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Keyword: hotelexp

Job ID: 423801BR

Location: Lantau Island,Hong Kong

Job Posting Company: Disney Parks & Resorts