Cigna ISAM Sr. Specialist in Kowloon, Hong Kong



Assist the internal support team in the deployment and operational support of Security Access Manager/WebSEAL 6.0/6.1.1, ISAM 9, Tivoli Federated Identity Manager 6.1/6.2, related infrastructure and processes, ensuring all are compliant with Cigna security policies and standards. Have excellent understanding of authentication, authorization, access control, and password management.

  • Provide engineering leadership and oversight on design, engineering and development of information technology solutions.
  • Support the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions.
  • Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc.
  • Provides influence to supporting project resources on a project by project basis.
  • Acts as a resource to serve as the primary contact for vendors.

Responsible for the research, evaluation, recommendation and administration of systems and procedures to ensure the protection of information processed, stored or transmitted. Identifies security risks and exposures, determines the causes of complex security violations at the highest technical level and suggests procedures to halt future incidents. Provides assistance to system users relative to information systems security matters. May provide enterprise continuity program planning and testing along with business disruption and crisis management.


  • Support project engagements in the enablement of web security infrastructure into an application’s design.
  • Experience with installing, upgrading, and configuring ISAM/Security Access Manager/WebSEAL version 6.x, ISAM 7-9, Tivoli Federated Identity Manager 6.1/6.2
  • Experience with Single Sign On, various authentication mechanisms and authorization schemas.
  • Experience with administering the ISAM/Security Access Manager /WebSEAL tool, create objects, policies, junctions, adding identity attributes, fine tuning the configuration for best response time.
  • Experience with SAML1.1, SAML2.0, OpenID Connect and OAuth v2 specifications
  • Experience troubleshooting access issues in Web Application
  • Experience resolving federation challenges
  • Working knowledge of protocolanalyzer (i.e. WireShark), Fiddler, JavaScript, JAVA, JSON, PERL/CURL, XML, SOAP, WS-Security
  • Working knowledge of LDAP SUN Directory or IBM DirectoryServer, WebSphere Application Server, IIS, IBM HTTP Server.
  • Working knowledge of Unix/Linux Environments, AIX, Solaris, RedHat.
  • Working knowledge of systems management tools and practices for application monitoring.
  • Ability to work closely with vendors, open problem tickets, and product enhancements



  • Experience working in a large corporate environment with strong change management controls
  • 6 to 8 years of experience performing Hardware, O/S, and Application maintenance for enterprise technologies related to security applications.
  • Certification in related products is a plus
  • Good communication (oral and written) skills
  • Ability to integrate people and teams.
  • Strong knowledge of industry standards and techniques in development and testing
  • Ability to integrate people and teams.

Primary Location: Kowloon-Hong Kong

Work Locations: 100 How Ming Street, Kwun Tong AXA Tower, Landmark East Kowloon

Job: IT--Infrastr Ops And Supp

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job


Job Posting: Jun 22, 2017, 8:53:20 PM